Emergency Medical Dispatcher — 24/7 Critical Response

Emergency Telecommunicator Services; Rhame (ND); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Job summary

Emergency Telecommunicator Services seeks qualified EMS dispatchers to handle incoming medical emergency calls and coordinate critical resources. You will confirm locations, gather essential data, and apply approved protocols to determine response priorities and provide caller instructions.

The role requires adherence to medical dispatch protocols and oversight requirements. Responsibilities include documenting call handling, relaying information to responders, and participating in

Qualifications

• High school diploma or recognized equivalent commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or GED

CPR certification

Emergency Medical Dispatcher certification

Job description

Emergency Telecommunicator Services seeks qualified EMS dispatchers to handle incoming medical emergency calls and coordinate critical resources. You will confirm locations, gather essential data, and apply approved protocols to determine response priorities and provide caller instructions.

The role requires adherence to medical dispatch protocols and oversight requirements. Responsibilities include documenting call handling, relaying information to responders, and participating in