EMS Dispatcher - 24/7 Critical Care Coordination

911 Emergency Communications; Ketchum (ID); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Shift premiums

Job summary

911 Emergency Communications in Ketchum, ID seeks Emergency Medical Dispatchers to gather patient and incident details, set response priorities, and coordinate EMS resources, using an agency-approved system. Applicants may perform approved pre-arrival instructions, follow medical dispatch protocols, and adapt to overnight shifts, weekends, or overtime as needed.

A high school diploma is commonly required; EMT/paramedic credentials vary by vacancy, CPR certification and additional coursework may

Qualifications

• High school diploma or recognized equivalent required.
• Emergency Medical Dispatcher certification may be required.
• CPR certification may be required; EMT/paramedic credentials vary by vacancy.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority using the EMS system.
• Dispatch or coordinate ambulance resources when assigned.
• Relay patient info and scene hazards to responders.
• Document call processing and participate in quality reviews.

Education

High School Diploma or GED

Emergency Medical Dispatcher Certification

CPR Certification

Job description

911 Emergency Communications in Ketchum, ID seeks Emergency Medical Dispatchers to gather patient and incident details, set response priorities, and coordinate EMS resources, using an agency-approved system. Applicants may perform approved pre-arrival instructions, follow medical dispatch protocols, and adapt to overnight shifts, weekends, or overtime as needed.

A high school diploma is commonly required; EMT/paramedic credentials vary by vacancy, CPR certification and additional coursework may