Emergency Medical Dispatcher — Fast-Paced 24/7 EMS Console

Emergency Telecommunicator Services; Eastport (ID); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Certification support

Shift premiums

Job summary

Emergency Telecommunicator Services seeks an Emergency Medical Dispatcher in Eastport, ID to coordinate urgent medical responses and gather critical incident information. The role requires following approved dispatch protocols and providing instructions until responders arrive, with overtime and shift considerations.

Experience or sponsorship for EMS dispatcher credentials may be required; CPR/BLS certifications and related coursework could be mandated depending on the vacancy.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• Current Emergency Medical Dispatcher certification may be required or pursued through sponsored training.
• CPR certification or additional coursework may be required depending on vacancy.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through the dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Job description

Emergency Telecommunicator Services seeks an Emergency Medical Dispatcher in Eastport, ID to coordinate urgent medical responses and gather critical incident information. The role requires following approved dispatch protocols and providing instructions until responders arrive, with overtime and shift considerations.

Experience or sponsorship for EMS dispatcher credentials may be required; CPR/BLS certifications and related coursework could be mandated depending on the vacancy.