EMS Dispatcher — 24/7 Critical Care Coordination

911 Emergency Communications; Eagle (ID); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Insurance

Retirement benefits

Paid leave

Continuing education

Certification support

Shift premiums

Job summary

911 Emergency Communications in Eagle, ID is seeking Emergency Medical Dispatchers to handle urgent medical calls, verify locations and details, and assign appropriate EMS resources. You will follow approved protocols and provide essential, lifesaving instructions while coordinating with responders.

The role may require CPR certification and dispatcher training; background checks, background screening, and ongoing education are typical for appointment. Night and overtime shifts may apply.

Qualifications

• High school diploma or equivalent required; training may be provided.
• Emergency Medical Dispatcher certification is preferred or required by some agencies.
• CPR certification or related coursework may be required by the vacancy.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition to determine priority.
• Determine response priority using the authorized dispatch system.
• Dispatch or coordinate ambulance resources as assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality reviews.

Skills

Multitasking

Communication

Critical thinking

Data entry

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

Job description

911 Emergency Communications in Eagle, ID is seeking Emergency Medical Dispatchers to handle urgent medical calls, verify locations and details, and assign appropriate EMS resources. You will follow approved protocols and provide essential, lifesaving instructions while coordinating with responders.

The role may require CPR certification and dispatcher training; background checks, background screening, and ongoing education are typical for appointment. Night and overtime shifts may apply.