Emergency Medical Dispatcher — 24/7 Crisis Call Taker

County Emergency Communications; Newdale (ID); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

County Emergency Communications in Newdale, ID is seeking Emergency Medical Dispatchers to receive calls, assess scenes, and coordinate EMS resources using approved protocols. The role requires strong communication and the ability to gather critical patient information quickly.

Ideal candidates hold a high school diploma or equivalent, with EMD certification and CPR, and may pursue additional EMS credentials.

Qualifications

• High school diploma or equivalent required.
• EMD certification preferred or required by vacancy.
• CPR certification may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority using medical dispatch system.
• Dispatch or coordinate ambulance resources as assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality reviews.

Skills

Communication

Multitasking

Call handling

Education

High school diploma

EMD certification

CPR certification

Job description

County Emergency Communications in Newdale, ID is seeking Emergency Medical Dispatchers to receive calls, assess scenes, and coordinate EMS resources using approved protocols. The role requires strong communication and the ability to gather critical patient information quickly.

Ideal candidates hold a high school diploma or equivalent, with EMD certification and CPR, and may pursue additional EMS credentials.