Emergency Medical Dispatcher – Fast-Paced, Life-Saving Role

County Emergency Communications; Emmett (ID); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Job summary

County Emergency Communications in Emmett, Idaho seeks Emergency Medical Dispatchers to help coordinate urgent medical responses. You will receive calls, confirm patient location and contact details, gather essential information, and determine response priorities using approved medical dispatch protocols.

A high school diploma or equivalent is commonly required; CPR certification and EMD credentials may be required depending on assignment.

Qualifications

• High school diploma or equivalent required.
• EMD certification and CPR may be required depending on assignment.
• EMT or paramedic credentials are not universal requirements; consult vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority using the dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Skills

Call handling

Crisis communication

Prioritization

Documentation

Attention to detail

Education

High School Diploma

EMD Certification

CPR Certification

Job description

County Emergency Communications in Emmett, Idaho seeks Emergency Medical Dispatchers to help coordinate urgent medical responses. You will receive calls, confirm patient location and contact details, gather essential information, and determine response priorities using approved medical dispatch protocols.

A high school diploma or equivalent is commonly required; CPR certification and EMD credentials may be required depending on assignment.