EMS Dispatcher: 24/7 Critical Care Coordination

Emergency Telecommunicator Services; Deary (ID); On-site; USD 36,000 - 48,000; Full time

Job summary

Emergency Telecommunicator Services seeks an Emergency Medical Dispatcher in Deary, ID to collect patient data, determine priorities, and coordinate dispatch resources. Training and certification requirements apply per vacancy.

Responsibilities include handling urgent medical calls, confirming details, asking critical questions, and relaying information to responders in a protocol-driven environment. Overtime and rotating schedules may apply.

Qualifications

• High school diploma commonly required; sponsored training may be available.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult vacancy.
• Must obtain and maintain required medical dispatch certifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

CPR certification

Job description

Emergency Telecommunicator Services seeks an Emergency Medical Dispatcher in Deary, ID to collect patient data, determine priorities, and coordinate dispatch resources. Training and certification requirements apply per vacancy.

Responsibilities include handling urgent medical calls, confirming details, asking critical questions, and relaying information to responders in a protocol-driven environment. Overtime and rotating schedules may apply.