Emergency Medical Dispatcher — Critical 911 Communications

Emergency Telecommunicator Services; Porthill (ID); On-site; USD 36,000 - 56,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

Emergency Telecommunicator Services in Porthill, ID seeks an Emergency Medical Dispatcher to manage urgent call flows, confirm locations, and coordinate ambulance resources. The role emphasizes protocol-based guidance and accurate data documentation, supporting responders on the scene.

Required qualifications include a high school diploma or equivalent, possible EMT/paramedic prerequisites vary by vacancy, with CPR certification often needed. Training provided may lead to sponsored programs.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• Emergency Medical Dispatcher certification may be required before appointment.
• CPR certification may be required; EMT or paramedic credentials are not universal requirements.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or recognized equivalent

Emergency Medical Dispatcher certification

CPR certification

Job description

Emergency Telecommunicator Services in Porthill, ID seeks an Emergency Medical Dispatcher to manage urgent call flows, confirm locations, and coordinate ambulance resources. The role emphasizes protocol-based guidance and accurate data documentation, supporting responders on the scene.

Required qualifications include a high school diploma or equivalent, possible EMT/paramedic prerequisites vary by vacancy, with CPR certification often needed. Training provided may lead to sponsored programs.