EMS Dispatch Specialist — Full-Time (DC)

Rural Metro Fire Department; Washington (District of Columbia); On-site; USD 30,000 - 41,000; Full time

Job summary

AMR is hiring a Dispatcher for Washington, D.C. in a full-time capacity. The role involves responding to emergency and non-emergency calls, assigning and routing transportation, and ensuring clear communication to provide quality care. Immediate start is available.

Minimum qualifications include a high school diploma, English literacy, and EMS/public safety dispatch experience or medical/telecom training. Strong data entry, multitasking, and equipment handling skills are required.

Qualifications

• High school diploma or equivalent.
• Must have minimal medical training or telecommunications experience or, have at least one year's experience as an EMS or public safety dispatcher.
• Skilled in reading and writing English.
• Capacity to communicate clearly on the radio and telephone.
• Ability to record, transmit, and report information accurately.
• Able to efficiently utilize all equipment assigned to him or her.
• Manage multiple tasks simultaneously.
• Possess good typing skills with speed and accuracy necessary to efficiently process emergency and nonemergency calls.
• Ability to understand basic computer applications.

Responsibilities

• Understands and adequately implements Emergency Medical Dispatch concepts.
• Allocates EMS resources properly using approved protocols.
• Responsible for completeness and accuracy of paperwork prior to shift completion.
• Responsible for accurate data entry for the shift and State Run Report data entry as assigned.
• Generates applicable reports and checks for accuracy.
• Assists in locating incident scenes and selecting the safest, fastest route.
• Relays instructions from supervisors and emergency information.
• Maintains knowledge of company policies and procedures.
• Follows established parameters in receiving requests for service.
• Responsible for knowledge and use of equipment (911 equipment, printers, computers, phones).

Skills

Clear radio/telephone communication

Typing speed and accuracy

Multitasking

English reading/writing

Basic computer skills

EMS/public safety dispatcher knowledge

Education

High school diploma or equivalent

Tools

Radio systems

Computers

Job description

AMR is hiring a Dispatcher for Washington, D.C. in a full-time capacity. The role involves responding to emergency and non-emergency calls, assigning and routing transportation, and ensuring clear communication to provide quality care. Immediate start is available.

Minimum qualifications include a high school diploma, English literacy, and EMS/public safety dispatch experience or medical/telecom training. Strong data entry, multitasking, and equipment handling skills are required.