EMS Dispatcher - Fast-Paced Critical-Care Coordinator

Global Medical Response; Washington (District of Columbia); On-site; USD 30,000 - 41,000; Full time

Job summary

Global Medical Response in Washington, D.C. seeks a full-time Dispatcher to respond to emergency and non-emergency calls for ambulance and transportation services. This role assigns and routes transportation requests and requires clear communication to ensure quality support and care for customers.

Responsibilities include EMS dispatch per established protocols, accurate data entry, and generating reports. The position offers immediate hiring and a pay rate of $26.19 per hour or more depending

Qualifications

• High school diploma or equivalent required.
• Minimal medical training or telecommunications experience, or 1+ year EMS/public safety dispatcher experience preferred.
• Strong reading and writing in English required.
• Ability to communicate clearly on radio and telephone.
• Accurate data entry and documentation skills.
• Proficient with basic computer applications.
• Ability to manage multiple tasks simultaneously.
• Good typing speed and accuracy for processing calls.

Responsibilities

• Respond to emergency and non-emergency calls for ambulance and transportation services.
• Assign and route transportation requests; maintain clear communication.
• Ensure completeness and accuracy of paperwork prior to shift end.
• Perform data entry including state Run Report data entry as assigned.
• Generate reports and verify accuracy.
• Locate incident scenes and determine fastest safe routes.
• Relay instructions from supervisors and emergency information.
• Maintain knowledge of company policies and procedures.
• Utilize equipment including computer, printers, 911 equipment, and phones as assigned by supervisors.

Skills

English proficiency

Multitasking

Typing speed & accuracy

Radio & telephone communication

Education

High school diploma or equivalent

Tools

911 equipment

EMS dispatch system

Computer applications

Job description

Global Medical Response in Washington, D.C. seeks a full-time Dispatcher to respond to emergency and non-emergency calls for ambulance and transportation services. This role assigns and routes transportation requests and requires clear communication to ensure quality support and care for customers.

Responsibilities include EMS dispatch per established protocols, accurate data entry, and generating reports. The position offers immediate hiring and a pay rate of $26.19 per hour or more depending