Dispatch Associate

Global Medical Response; Washington (District of Columbia); On-site; USD 30,000 - 41,000; Full time

Job summary

Global Medical Response in Washington, D.C. seeks a full-time Dispatcher to respond to emergency and non-emergency calls for ambulance and transportation services. This role assigns and routes transportation requests and requires clear communication to ensure quality support and care for customers.

Responsibilities include EMS dispatch per established protocols, accurate data entry, and generating reports. The position offers immediate hiring and a pay rate of $26.19 per hour or more depending

Qualifications

• High school diploma or equivalent required.
• Minimal medical training or telecommunications experience, or 1+ year EMS/public safety dispatcher experience preferred.
• Strong reading and writing in English required.
• Ability to communicate clearly on radio and telephone.
• Accurate data entry and documentation skills.
• Proficient with basic computer applications.
• Ability to manage multiple tasks simultaneously.
• Good typing speed and accuracy for processing calls.

Responsibilities

• Respond to emergency and non-emergency calls for ambulance and transportation services.
• Assign and route transportation requests; maintain clear communication.
• Ensure completeness and accuracy of paperwork prior to shift end.
• Perform data entry including state Run Report data entry as assigned.
• Generate reports and verify accuracy.
• Locate incident scenes and determine fastest safe routes.
• Relay instructions from supervisors and emergency information.
• Maintain knowledge of company policies and procedures.
• Utilize equipment including computer, printers, 911 equipment, and phones as assigned by supervisors.

Skills

English proficiency

Multitasking

Typing speed & accuracy

Radio & telephone communication

Education

High school diploma or equivalent

Tools

911 equipment

EMS dispatch system

Computer applications

Job description

Check out our careers site benefits page to learn more about our benefit options.

Full-time Dispatcher for Washington, D.C.

IMMEDIATE HIRING! Dispatcher FULL-TIME Opportunity

$26.19 per hour or more based on experience!

We’re hiring Dispatchers that will respond to emergency and non-emergency calls for ambulance and transportation services. This person assigns and routes transportation requests and can provide clear communication in all situations to ensure quality support and care to our customers.

Responsibilities

• Understands and adequately implements the concepts of Emergency Medical Dispatch as published in Principles of Emergency Medical Dispatch (and as customized by AMR) as a minimum standard of care.
• Allocates EMS resources properly as the need arises by application of appropriate decision-making rules and approved protocols.
• Responsible and accountable for completeness and accuracy of paperwork related to their position prior to completion of shift.
• Responsible for accurate and complete data entry for the shift. This will also include State Run Report data entry as assigned.
• Responsible for generating applicable reports and checking for accuracy.
• Assists in locating scene of incidents and selecting the safest, fastest route to such scene using all available locator aids.
• Relays instructions from supervisors, messages, and emergency information.
• Maintains a current working knowledge of all company policies, procedures, rules, regulations, and memorandums.
• Follows established parameters/formats in receiving requests for service.
• Responsible for knowledge and use of equipment, including but not limited to the computer, printers, 911 equipment, recording devices, telephones, and other equipment as assigned by superiors.

MinimumRequired Qualifications

• High school diploma or equivalent.
• Must have minimal medical training or telecommunications experience or, have at least one year's experience as an EMS or public safety dispatcher.
• Skilled in reading and writing English.
• Capacity to communicate clearly on the radio and telephone.
• Ability to record, transmit, and report information accurately.
• Able to efficiently utilize all equipment assigned to him or her.
• Manage multiple tasks simultaneously.
• Possess good typing skills with speed and accuracy necessary to efficiently process emergency and nonemergency calls.
• Ability to understand basic computer applications.

Preferred Qualifications

• Experience in the healthcare industry

Why Choose AMR?

AMR is one of Global Medical Response’s (GMR) family of solutions. Our GMR teams deliver compassionate, quality medical care, primarily in the areas of emergency and patient relocation services. View the stories on how our employees provide care to the world at www.AtaMomentsNotice.com.

GMR’s Core Behaviors—keep care at the center, raise your hand, seek to understand, find a way together and be accountable—unite our teams and set us apart in emergency medical services.

Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.