EMS Emergency Dispatcher — 24/7 Critical-Calls

911 Emergency Communications; Mount Sterling (IL); Sur place; USD 42 000 - 60 000; Plein temps

Avantages offerts par ce poste

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Certification support

Shift premiums

Résumé du poste

911 Emergency Communications in Mount Sterling, IL, seeks Emergency Medical Dispatchers to join its operations. You will gather patient and incident information, establish response priorities, and support coordination of emergency medical resources using an agency-approved system.

Depending on training and certification, you may provide approved instructions before responders arrive, follow medical dispatch protocols, and work to ensure accurate call processing, documentation, and coordination

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult vacancy for exact qualifications.

Responsabilités

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Formation

High school diploma or equivalent

CPR certification

Description du poste

911 Emergency Communications in Mount Sterling, IL, seeks Emergency Medical Dispatchers to join its operations. You will gather patient and incident information, establish response priorities, and support coordination of emergency medical resources using an agency-approved system.

Depending on training and certification, you may provide approved instructions before responders arrive, follow medical dispatch protocols, and work to ensure accurate call processing, documentation, and coordination