EMS Dispatch Specialist - 24/7 Critical Call Center

Emergency Telecommunicator Services; Maynard (MN); On-site; USD 40,000 - 62,000; Full time

Benefits offered by this job

Insurance coverage

Continuing education

Paid leave

Job summary

Emergency Telecommunicator Services in Maynard is seeking Emergency Medical Dispatchers to gather patient and incident information, establish response priorities, and coordinate emergency resources. The role may involve providing instructions before responders arrive and following established medical dispatch protocols.

Candidates should have a high school diploma and may need EMD certification and CPR training.

Qualifications

• High school diploma or recognized equivalent required.
• Emergency Medical Dispatcher certification may be required before appointment.
• CPR certification and additional coursework may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Skills

Communication

Multitasking

Education

High school diploma

EMD certification

Job description

Emergency Telecommunicator Services in Maynard is seeking Emergency Medical Dispatchers to gather patient and incident information, establish response priorities, and coordinate emergency resources. The role may involve providing instructions before responders arrive and following established medical dispatch protocols.

Candidates should have a high school diploma and may need EMD certification and CPR training.