Emergency Medical Dispatcher – 24/7 Critical Response

Emergency Telecommunicator Services; Manomet (MA); On-site; USD 50,000 - 75,000; Full time

Job summary

Emergency Telecommunicator Services in Manomet, MA seeks skilled Emergency Medical Dispatchers to handle urgent medical calls, verify locations, and coordinate ambulance resources while following established protocols.

The role involves protocol-based guidance, scene risk communication, and documentation. Training and certification requirements apply, with CPS/EMT credentials as noted in the vacancy.

Qualifications

• High school diploma or equivalent commonly required.
• EMD certification before appointment may be required.
• CPR certification may be required.
• EMT/paramedic credentials not universally required; check vacancy.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient's location, callback number, and access details
• Ask approved questions about the patient's condition
• Determine response priority through the medical dispatch system and coordinate ambulance resources
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responders
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

CPR certification

EMT or paramedic credentials (not universal)

Job description

Emergency Telecommunicator Services in Manomet, MA seeks skilled Emergency Medical Dispatchers to handle urgent medical calls, verify locations, and coordinate ambulance resources while following established protocols.

The role involves protocol-based guidance, scene risk communication, and documentation. Training and certification requirements apply, with CPS/EMT credentials as noted in the vacancy.