EMS Dispatch Specialist — 24/7 Emergency Communications

Emergency Telecommunicator Services; Amherst (NE); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Job summary

Emergency Telecommunicator Services seeks Emergency Medical Dispatchers to support Amherst operations. Dispatchers gather patient and incident data, establish response priorities, and coordinate emergency resources using approved protocols.

Responsibilities include receiving medical calls, confirming locations, asking essential questions, and issuing protocol-based guidance. Training and certification requirements may vary by agency and appointment.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• CPR certification may be required.
• EMT or paramedic credentials are not universal requirements; check vacancy details.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority using the dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Skills

Call taking

Communication

Coordination

Patient information gathering

Education

High school diploma or equivalent

Job description

Emergency Telecommunicator Services seeks Emergency Medical Dispatchers to support Amherst operations. Dispatchers gather patient and incident data, establish response priorities, and coordinate emergency resources using approved protocols.

Responsibilities include receiving medical calls, confirming locations, asking essential questions, and issuing protocol-based guidance. Training and certification requirements may vary by agency and appointment.