EMS Dispatch Director: Lead 24/7 Operations & Training

CommuniCare Health; Blue Ash (OH); On-site; USD 70,000 - 90,000; Full time

Job summary

A healthcare services provider in Blue Ash is seeking an experienced Dispatch Director for its EMS Communications department. The role involves managing dispatch operations, leading the dispatch staff, and ensuring compliance with all regulations. The ideal candidate will have a Bachelor's degree, significant experience in emergency dispatch, and strong leadership skills. This full-time position offers the opportunity to enhance operational effectiveness within a critical healthcare service.

Qualifications

• Minimum 5 years of experience in emergency medical dispatch.
• At least 3 years in a supervisory or management role.
• Emergency Medical Dispatcher (EMD) certification preferred.

Responsibilities

• Supervise and evaluate dispatch staff.
• Manage daily operations of the EMS dispatch center.
• Develop and conduct training programs for dispatch staff.
• Maintain dispatch software and communication systems.
• Conduct audits and quality assurance reviews.

Skills

Leadership skills

Communication skills

Dispatch software proficiency

Decision-making under stress

Organizational skills

Education

Bachelor’s degree in emergency management or related field

Job description

A healthcare services provider in Blue Ash is seeking an experienced Dispatch Director for its EMS Communications department. The role involves managing dispatch operations, leading the dispatch staff, and ensuring compliance with all regulations. The ideal candidate will have a Bachelor's degree, significant experience in emergency dispatch, and strong leadership skills. This full-time position offers the opportunity to enhance operational effectiveness within a critical healthcare service.