EMS Dispatch Specialist - Flexible Schedule & Growth

Superior Ambulance Service; Columbus (OH); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Flexible Scheduling

Competitive Compensation

Transferable Locations

Overtime

Health/Dental/Life Insurance

Tuition Reimbursement

Career Growth

Job summary

Superior Ambulance Service in Columbus, OH, is seeking a qualified dispatcher to handle calls, assess transport needs, and coordinate ambulance resources across multiple locations.

The role requires clear communication, map reading, problem-solving, and the ability to work under stress in a fast-paced EMS environment. An EMD license is required; opportunities for overtime and professional growth are available.

Qualifications

• EMD license is required.
• Strong communication and problem-solving skills are essential.
• Ability to multitask and stay calm under pressure.

Responsibilities

• Answer, screen, and direct calls for the company.
• Distinguish the need for emergency transportation.
• Pre-arrange transport for facilities and determine level of care.
• Arrange specialty and critical care transportation as needed.
• Provide information and assistance for customer service inquiries.
• Communicate with multiple departments and EMS personnel.
• Provide supportive information to customers to arrange transport.
• Develop effective solutions for customer service issues.
• Direct calls to Flight desk when appropriate.

Skills

Map reading

Problem solving

Multi-tasking

Effective communication

EMD license

Job description

Superior Ambulance Service in Columbus, OH, is seeking a qualified dispatcher to handle calls, assess transport needs, and coordinate ambulance resources across multiple locations.

The role requires clear communication, map reading, problem-solving, and the ability to work under stress in a fast-paced EMS environment. An EMD license is required; opportunities for overtime and professional growth are available.