EMS Communications Dispatcher – 24/7 Critical Response

County Emergency Communications; Davenport (FL); On-site; USD 32,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

County Emergency Communications seeks Emergency Medical Dispatchers for on-site roles in Florida. Responsibilities include handling calls for emergencies, confirming locations and access details, and coordinating ambulance resources per approved dispatch protocols.

Applicants should have a high school diploma, may need EMT/CPR training, and must meet hiring agency requirements. The role may involve overnight shifts, weekends, holidays, and overtime in a continuous operations environment.

Qualifications

• High school diploma or recognized equivalent.
• May require sponsored training or Emergency Medical Dispatcher certification before appointment.
• CPR certification and additional coursework may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High School Diploma

Job description

County Emergency Communications seeks Emergency Medical Dispatchers for on-site roles in Florida. Responsibilities include handling calls for emergencies, confirming locations and access details, and coordinating ambulance resources per approved dispatch protocols.

Applicants should have a high school diploma, may need EMT/CPR training, and must meet hiring agency requirements. The role may involve overnight shifts, weekends, holidays, and overtime in a continuous operations environment.