Emergency Medical Dispatcher – 24/7 EMS Communications

County Emergency Communications; St. Paul (IN); On-site; USD 36,000 - 60,000; Full time

Job summary

County Emergency Communications seeks Emergency Medical Dispatchers to handle urgent calls and coordinate EMS resources in a fast-paced environment. You will gather patient data, establish priorities, and guide responders according to protocols.

Applicants should have a high school diploma, EMT/dispatcher certification if possible, CPR certification, and be prepared for shift work including nights and weekends.

Qualifications

• High school diploma or equivalent required; dispatcher certification preferred.
• CPR certification may be required.
• EMD certification may be required before appointment; consult vacancy.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority using dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within qualifications.
• Relay information to responding personnel.
• Document call processing and participate in quality review.

Skills

Communication skills

Multitasking

Calm under pressure

Protocol adherence

Shift adaptability

Education

High School Diploma or GED

Emergency Medical Dispatcher certification

CPR certification

Tools

EMS dispatch protocols

Job description

County Emergency Communications seeks Emergency Medical Dispatchers to handle urgent calls and coordinate EMS resources in a fast-paced environment. You will gather patient data, establish priorities, and guide responders according to protocols.

Applicants should have a high school diploma, EMT/dispatcher certification if possible, CPR certification, and be prepared for shift work including nights and weekends.