Emergency Medical Dispatcher — 24/7 Critical Response

County Emergency Communications; Sebastian (FL); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

County Emergency Communications in Sebastian, FL seeks an Emergency Medical Dispatcher to handle urgent calls and coordinate EMS resources. The role requires confirming details, applying dispatch protocols, and guiding responders with protocol-based instructions.

Training or certification may be required and overtime or night shifts can occur. Applicants should have a high school diploma or GED, CPR certification, and are expected to meet background and qualification standards set by the

Qualifications

• High school diploma or GED commonly required.
• CPR certification and additional coursework may be required.
• EMS dispatcher certification is preferred or required depending on vacancy.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Communication skills

Multitasking

Calm under pressure

Education

High school diploma or GED

Tools

Dispatch software

Job description

County Emergency Communications in Sebastian, FL seeks an Emergency Medical Dispatcher to handle urgent calls and coordinate EMS resources. The role requires confirming details, applying dispatch protocols, and guiding responders with protocol-based instructions.

Training or certification may be required and overtime or night shifts can occur. Applicants should have a high school diploma or GED, CPR certification, and are expected to meet background and qualification standards set by the