Empowering Case Manager & Service Coordinator

Care Lync; Chelsea (ME); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k)

Paid time off

Job summary

Care Lync is seeking a dedicated Support Coordinator to manage casework for adults with disabilities, helping them access housing, medical, and community services. You will develop individualized plans and coordinate providers to ensure comprehensive, cost-effective support in the home and community.

The role requires organizing services, monitoring outcomes, and maintaining confidentiality while traveling to participants as needed. A BS/BA and database experience are required.

Qualifications

• Assess participant needs to inform service delivery.
• Develop a Person-Centered Service Plan and update annually or with changes.
• Assist participants in selecting providers to ensure informed choices.
• Ensure Behavioral/ Crisis Plans align with ISP requirements.
• Maintain confidentiality of sensitive health information.

Responsibilities

• Complete assessments to identify participant needs and desires for service delivery.
• Develops a Person-Centered Service Plan for each participant and modify at least annually or when there is a significant medical or social change.
• Ensure the participant choice of providers by providing information for the participant to make a fully informed decision.
• Ensure the Behavioral Support Plan and Crisis Plan (if the participant has a Behavior Specialist) is consistent with the ISP.
• Report all incidents of participant abuse, neglect or exploitation immediately to supervisor/director.
• Actively coordinate with other individuals and/or entities essential in the physical and/or behavioral care delivery for the participant, including other care coordinators, to ensure seamless coordination between physical, behavioral and support services.
• Responsible for researching and developing alternative solutions to participants needs.
• Ensures confidentiality regarding sensitive material and private health information of each individual served.
• Attends required trainings and recertification classes.
• Confers regularly with supervisor/ director(s) to understand and consider factors such as participants needs, abilities, learning levels, and physical limitations.
• 50% travel to participants as needed

Skills

Microsoft Office

State-maintained databases

Education

BS/BA degree in related field

Job description

Care Lync is seeking a dedicated Support Coordinator to manage casework for adults with disabilities, helping them access housing, medical, and community services. You will develop individualized plans and coordinate providers to ensure comprehensive, cost-effective support in the home and community.

The role requires organizing services, monitoring outcomes, and maintaining confidentiality while traveling to participants as needed. A BS/BA and database experience are required.