Employer Relations & Career Services Specialist

Action for Boston Community Development; Northern (KY); Hybrid; USD 47,000 - 57,000; Full time

Job summary

Action for Boston Community Development (ABCD) seeks a Business Service Representative to engage local employers, promote Career Center services, and coordinate job orders, referrals and recruitments in our Roxbury region.

The role requires a High School Diploma plus 3 years in customer service; a 2-year or 4-year degree is preferred. Bilingual Spanish or Haitian Creole is valued in a diverse community. Salary is competitive with full benefits.

Qualifications

• High School Diploma or equivalent required.
• 3+ years in customer service or related experience.
• Associate’s or Bachelor’s degree preferred but not required.
• Bilingual Spanish or Haitian Creole preferred.
• Knowledge of WIOA regulations preferred.

Responsibilities

• Participate in local strategic planning for employer-driven programs and services.
• Contact employers to assess needs and share services available.
• Provide job orders posting, referrals, recruitments, job fairs and partnerships.
• Coordinate with staff to fulfill employer job orders promptly.
• Work with the team to place Career Center customers into open roles.
• Coordinate group presentations to employers and organize job fairs.
• Perform related duties as assigned.

Skills

Customer service

Team collaboration

Employer outreach

Spanish/Creole bilingual

Education

High School Diploma or equivalent

Associate/Bachelors preferred

Job description

Action for Boston Community Development (ABCD) seeks a Business Service Representative to engage local employers, promote Career Center services, and coordinate job orders, referrals and recruitments in our Roxbury region.

The role requires a High School Diploma plus 3 years in customer service; a 2-year or 4-year degree is preferred. Bilingual Spanish or Haitian Creole is valued in a diverse community. Salary is competitive with full benefits.