Employer Relations Specialist — Career Services

Action for Boston Community Development; Boston (MA); On-site; USD 47,000 - 57,000; Full time

Job summary

Action for Boston Community Development seeks a Business Service Representative in Roxbury to connect employers with Career Center resources and support coaching teams. You will promote services, handle job orders, referrals, and recruitments, and help place clients into openings across the local market.

Requirements include a high school diploma and 3 years of customer service experience; bilingual Spanish/Creole is preferred.

Qualifications

• High School Diploma or equivalent required.
• 3 years of customer service or relevant experience.
• Bilingual Spanish or Haitian Creole preferred.
• Knowledge of WIOA regulations preferred.

Responsibilities

• Engage local employers to promote Career Center services.
• Respond to employer requests and provide information on services.
• Post jobs, refer candidates, recruit, and coordinate job fairs.
• Coordinate job orders and ensure staff are aware of employer needs.
• Help place Career Center clients into open positions.
• Coordinate group presentations to employers.
• Plan large-scale labor exchange events and recruitments.
• Perform related duties as assigned.

Skills

Customer service

Bilingual Spanish/Creole (preferred)

Education

High School Diploma or equivalent

Associate or Bachelor’s degree preferred

Job description

Action for Boston Community Development seeks a Business Service Representative in Roxbury to connect employers with Career Center resources and support coaching teams. You will promote services, handle job orders, referrals, and recruitments, and help place clients into openings across the local market.

Requirements include a high school diploma and 3 years of customer service experience; bilingual Spanish/Creole is preferred.