Career Advisor — Empower Job Seekers & Communities

Action for Boston Community Development; Woburn (MA); Sur place; USD 47 000 - 57 000; Plein temps

Résumé du poste

Action for Boston Community Development (ABCD) in Woburn, MA is seeking a Career Advisor to support the MassHire Career Centers.

You will assist job seekers with career planning, resumes, labor market information, and referrals, while conducting orientation workshops and maintaining MOSES data.

The role requires strong communication; bilingual Spanish is preferred, and occasional travel to Cambridge, Woburn, and Chelsea centers may be needed.

Qualifications

• High School Diploma or equivalent required; 3+ years of customer service experience preferred.
• Associate’s or Bachelor’s degree in human services, public administration, business management or related field; 2 years of related experience preferred.
• Effective communication and public speaking skills to advocate for customers.
• Ability to travel between centers (Cambridge, Woburn, Chelsea) and partner sites across 20 cities/towns.
• Bilingual skills in Spanish are highly preferred.

Responsabilités

• Manage a high volume of customer interactions and meet deadlines.
• Explain procedures for Career Center services including planning, job development, and labor market information.
• Provide initial assessment and assist with developing employment plans and goals.
• Review customer work search activities, resumes, labor market information, and plans.
• Assist with resume/cover letter reviews and job search strategies; refer to partner services.
• Provide accurate information on unemployment insurance compliance.
• Facilitate orientation and job search workshops for new and existing customers.
• Input data according to MOSES policies and use MOSES reports.
• Maintain relationships with Career Center partners.
• Perform other related duties as assigned.

Connaissances

Communication

Public speaking

Bilingual – Spanish

Customer service

Travel to centers

Formation

High School Diploma or equivalent

Associate’s or Bachelor’s degree in human services, public administration, business management or related field

Description du poste

Action for Boston Community Development (ABCD) in Woburn, MA is seeking a Career Advisor to support the MassHire Career Centers.

You will assist job seekers with career planning, resumes, labor market information, and referrals, while conducting orientation workshops and maintaining MOSES data.

The role requires strong communication; bilingual Spanish is preferred, and occasional travel to Cambridge, Woburn, and Chelsea centers may be needed.