Employee Relations Lead, Field Operations

Amazon Inc.; Riverside (CA); Presencial; USD 127.000 - 172.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

401(k) matching

Paid time off

Parental leave

Descripción de la vacante

Amazon seeks an experienced Employee Relations Manager to support Field Operations across fulfillment and logistics regions. You will analyze feedback, design and audit workplace relations programs, and deliver training to drive best practices.

Travel up to 50% nationwide is expected; the role is remote-friendly and requires strong judgment under crisis conditions. You will lead large-scale projects, partner with HR, and act as a trusted source of truth on core values and workplace standards

Formación

• 7+ years of employee relations, labor relations, or labor/employment law experience.
• Knowledge of Microsoft Office applications (Excel, Word, SharePoint, and PowerPoint).
• Bachelor's degree or equivalent.
• Experience supporting large hourly workforces.
• Experience analyzing and using metrics to identify improvements in employee experience.

Responsabilidades

• Detect and Mitigate Risks: Apply employee relations expertise to successfully identify trends, gaps, and challenges; execute solution-focused strategies and programs to mitigate risks
• Crisis Management: Work reactively on crisis-oriented partner issues under time limitations while exercising excellent judgment
• Project Management: Independently own large-scale, network-wide projects delivered on time that improve frontline partner experience
• Analyze and Interpret Data: Exercise strong analytical skills using data and anecdotes to develop persuasive narratives and recommendations; demonstrate ability to define and measure success of programs
• Communicate Effectively: Rapidly produce high-quality written communications that concisely analyze problems and recommends solutions; design and deliver highly-engaging training sessions
• Collaborate: Build constructive relationships with critical stakeholders to share information and influence change
• Problem Solve: Work independently with minimal supervision, in ambiguous situations, and persevere over internal and external barriers to drive resolutions
• Work at Scale: Launch and manage sustainable mechanisms for entire networks

Conocimientos

Employee relations expertise

Analytical skills

Interpersonal communication

Project management

Travel readiness

Educación

Bachelor's degree or equivalent

Herramientas

Microsoft Office (Excel, Word, SharePoint, PowerPoint)

Descripción del empleo

Amazon seeks an experienced Employee Relations Manager to support Field Operations across fulfillment and logistics regions. You will analyze feedback, design and audit workplace relations programs, and deliver training to drive best practices.

Travel up to 50% nationwide is expected; the role is remote-friendly and requires strong judgment under crisis conditions. You will lead large-scale projects, partner with HR, and act as a trusted source of truth on core values and workplace standards