Employee-Owned Customer Service & Inside Sales Support

Galloup; Traverse City (MI); On-site; USD 21,000 - 28,000; Full time

Job summary

The Kendall Group is seeking an entry-level Customer Service Representative in Traverse City, MI. You will handle customer queries, process orders and quotes, and support vendors while maintaining positive relationships through excellent service.

Key responsibilities include responding to inquiries, resolving complaints, and coordinating with colleagues across channels. Strong communication and organization are essential in a fast-paced environment.

Qualifications

• Entry level position; High School diploma, GED, or equivalent required.
• Proficiency in Microsoft Office including Excel, Word, and Outlook.
• Strong verbal and written communication skills; ability to work well with others.

Responsibilities

• Maintain a positive, empathetic, and professional attitude toward customers.
• Respond promptly to customer inquiries across channels.
• Communicate with customers and vendors to resolve questions and issues.

Skills

Customer service

Communication

Teamwork

Education

High School diploma or GED

Tools

Microsoft Office

Job description

The Kendall Group is seeking an entry-level Customer Service Representative in Traverse City, MI. You will handle customer queries, process orders and quotes, and support vendors while maintaining positive relationships through excellent service.

Key responsibilities include responding to inquiries, resolving complaints, and coordinating with colleagues across channels. Strong communication and organization are essential in a fast-paced environment.