Employee Experience Lead — SF Office & Culture

Within; San Francisco (CA); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Equity

Medical/Dental/Vision coverage

Paid Parental Leave

Learning Fund

Wellness Fund

401k via Betterment

Relocation support (SF Bay Area)

Parking & Transit benefit

Lunch program at office

Snack Central

Bike room

Job summary

Within's San Francisco headquarters seeks an Employee Experience Coordinator to own the day-to-day operations, greet visitors, manage the office, and keep the environment aligned with the company culture.

You will ensure new hires are set up with badges and desks, coordinate vendors, manage mail, and keep HRIS records current in Rippling, while supporting team events and office safety. This is a hands-on role that rewards proactive problem solvers who stay calm under pressure.

Qualifications

• 1–2 years in an employee experience, workplace/office coordinator, facilities, or admin role
• Genuinely organized with multi-tasking ability
• Service mindset for helping others
• Vendor management experience and proactive problem solving
• Attention to detail and proactive issue resolution
• Clear, friendly communication in person and writing
• Open to adopting AI tools in daily workflows

Responsibilities

• Be the warm, reliable first face visitors see and manage the building visitor portal
• Prepare new hires' badge, desk, and access before their first day
• Coordinate with workplace vendors and arrange catering for meetings
• Stock everyday supplies and order from best-value vendors
• Maintain coffee/kitchen operations and daily mail/shipping
• Serve as liaison with property management and vendors
• Proactively address day-to-day office issues and coordinate external help as needed
• Keep documentation on vendor contacts, ordering cadences, and procedures
• Support People team with routine HR admin in Rippling and records
• Help plan team happy hours and employee engagement events

Skills

Office coordination

Administrative support

Vendor management

Customer service

Attention to detail

Problem solving

Communication skills

AI in workflow

Event planning

Tools

Rippling HRIS

G Suite/Workspace

Job description

Within's San Francisco headquarters seeks an Employee Experience Coordinator to own the day-to-day operations, greet visitors, manage the office, and keep the environment aligned with the company culture.

You will ensure new hires are set up with badges and desks, coordinate vendors, manage mail, and keep HRIS records current in Rippling, while supporting team events and office safety. This is a hands-on role that rewards proactive problem solvers who stay calm under pressure.