Employee Experience & Office Operations Lead

Klarity; San Francisco (CA); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Equity

Employer-Paid Medical, Dental & Vision

Parental Leave

Learning Fund ($500 annually)

Wellness Fund ($150/month)

401k via Betterment

Relocation assistance to SF Bay Area

Parking & Transit benefits

Snack Central

Bike room

Job summary

Within is seeking an Employee Experience Coordinator for our San Francisco headquarters. You are the first face visitors see, ensure snacks are stocked, and uphold our culture as a trusted ambassador.

In this hands-on role, you\'ll manage HRIS data in Rippling, coordinate office vendors, and support events that boost team morale. You\'ll keep operations smooth, even when you\'re not in the room.

Qualifications

• 1–2 years in employee experience, workplace/office coordinator, facilities or admin role.
• Genuinely organized: you track a dozen small things at once without dropping any.
• A real service mindset: you enjoy making someone else\'s day a little easier.
• Comfortable managing vendors and getting things done without a lot of hand-holding.
• Sharp attention to detail and a proactive streak: you notice what\'s about to break before it does.
• A natural problem solver: when something\'s off, you\'re already thinking through the fix, not just flagging the issue.
• Clear, friendly communicator, in person and in writing.
• Comfortable picking up new tools, and incorporating AI into your everyday workflow.
• Happy to help plan a good happy hour, but this isn\'t an events-first role.

Responsibilities

• Be the warm, reliable first face people see, greeting visitors, candidates, and new hires, and managing our building visitor portal.
• Make every new hire\'s first day feel effortless: badge, desk, and access ready before they walk in.
• Be the main point of contact for our everyday workplace vendors and coordinate catering for weekly/biweekly team meetings.
• Keep the team stocked with everyday supplies sourced and ordered from best-value vendors.
• Keep the coffee flowing and the kitchen running; ensure small things are taken care of.
• Handle mail and shipping daily.
• Be Within\'s main liaison with the building: our contact with property management and janitorial/vendors.
• Stay ahead of office operations, resolving day-to-day issues and looping in vendors when outside help is needed.
• Maintain simple documentation (vendor contacts, cadences, procedures, checklists) for smooth operations.
• Serve as floor warden and keep evacuation plans and emergency kits current.
• Keep employee records in our HRIS, Rippling: new hire setup, reporting lines, and HR admin support.
• Plan and run moments people look forward to: team happy hours and employee engagement events.

Skills

Organizational

Service mindset

Vendor mgmt

Proactive

Communication

Detail-oriented

Tech-savvy

People skills

Job description

Within is seeking an Employee Experience Coordinator for our San Francisco headquarters. You are the first face visitors see, ensure snacks are stocked, and uphold our culture as a trusted ambassador.

In this hands-on role, you\'ll manage HRIS data in Rippling, coordinate office vendors, and support events that boost team morale. You\'ll keep operations smooth, even when you\'re not in the room.