Employee Benefits Client Service Specialist — Hybrid & Impactful

RJI Search; Camden (NJ); Sur place; USD 55 000 - 78 000; Plein temps

Avantages offerts par ce poste

Performance incentive

Comprehensive benefits

Résumé du poste

RJI Search is seeking a Client Service Specialist for a health and benefits portfolio. Onsite, with periodic remote options, you will manage assigned accounts, resolve claims and eligibility issues, and serve as the primary contact for client questions.

The role emphasizes independent work within a team, strong communication, and the ability to maintain accurate records while collaborating on special projects.

Qualifications

• 2+ years of health and benefits experience in insurance roles.
• Hands-on experience resolving claims and eligibility issues.
• Familiarity with a benefits administration system.
• Excellent written and verbal communication.
• Ability to manage a busy book of accounts.

Responsabilités

• Resolve member issues and claims with carriers to close cases.
• Handle eligibility questions and billing production.
• Explain coverage, plan structure, rates, claims, and billing.
• Keep account records up to date in agency systems.
• Collaborate with consultants to deliver day-to-day service.

Connaissances

Benefits experience

Claims resolution

Client relationships

MS Office suite

Communication

Time management

Organizational skills

US work authorization

Formation

College degree preferred

Description du poste

RJI Search is seeking a Client Service Specialist for a health and benefits portfolio. Onsite, with periodic remote options, you will manage assigned accounts, resolve claims and eligibility issues, and serve as the primary contact for client questions.

The role emphasizes independent work within a team, strong communication, and the ability to maintain accurate records while collaborating on special projects.