Empathy-Driven Patient Services Coordinator – Home Health

Amedisys, Inc.; Pittsfield (MA); On-site; USD 32,000 - 39,000; Full time

Benefits offered by this job

Choice of medical plans

Paid time off

401(k) with company match

Mileage reimbursement

Fleet vehicle program

Job summary

Amedisys, Inc. is hiring a patient services coordinator in Massachusetts for a full-time, on-site role. You will manage scheduling for patient visits, coordinate with clinicians, and ensure care centers operate smoothly to support patients in their homes.

You'll need a high school diploma or GED, plus scheduling and administrative experience in healthcare. The position offers comprehensive benefits and the chance to contribute to compassionate home health services.

Qualifications

• High School diploma or GED.
• One year of scheduling experience in a healthcare environment.
• One year of administrative experience in a health care environment.

Responsibilities

• Schedule patient assessment visits and Oasis visits promptly.
• Assign clinicians efficiently by geography and care level.
• Coordinate with field clinicians to complete visits as ordered.
• Handle calls from patients and staff about scheduling issues.
• Refer clinical or performance issues to the clinical manager.
• Monitor hospitalized patients and ensure timely follow-up.
• Generate reports and respond to workflow with actions.
• Assist with patient transfers between centers or hospice services.
• Maintain supply closet and liaise with field for patient needs.
• Perform other duties as assigned.

Skills

Scheduling experience

Administrative experience

Education

High School diploma or GED

Job description

Amedisys, Inc. is hiring a patient services coordinator in Massachusetts for a full-time, on-site role. You will manage scheduling for patient visits, coordinate with clinicians, and ensure care centers operate smoothly to support patients in their homes.

You'll need a high school diploma or GED, plus scheduling and administrative experience in healthcare. The position offers comprehensive benefits and the chance to contribute to compassionate home health services.