Patient Serv Coord - NonClin

AMEDISYS HOME HEALTH; Pittsfield (MA); On-site; USD 32,000 - 39,000; Full time

Benefits offered by this job

Medical plans (PPO/HSA)

Paid time off

HSA healthcare services reimbursement

Wellness rewards program

Mental health support

401(k) with company match

Family leave & fertility support

Mileage reimbursement

Fleet vehicle program

Job summary

Amedisys Home Health is seeking a patient services coordinator to schedule patient visits, coordinate clinicians, and manage communications across care centers. This on-site full-time role supports efficient patient care and seamless operations in a home health setting.

The position requires a high school diploma and at least one year of scheduling or administrative experience in healthcare, with opportunities for growth and comprehensive benefits.

Qualifications

• High School diploma or GED equivalent.
• One year of scheduling experience in a healthcare environment.
• One year of administrative experience in a health care environment.

Responsibilities

• Schedules patient assessment visits including Oasis visits in a timely manner.
• Assigns and schedules clinicians by geography to maximize efficiency.
• Coordinates with field clinicians to ensure visits are completed as ordered.
• Handles calls from patients and staff about scheduling.
• Escalates clinical or performance issues to the clinical manager.
• Monitors hospitalized patients and ensures follow-up communications.
• Generates reports and responds to workflow with corrective actions.
• May assist with patient transfer between centers and hospice services.
• Maintains supply closet and liaises with field for needs.
• Performs other duties as assigned.

Skills

Scheduling

Healthcare administration

Education

High School Diploma

Job description

Overview

Full time - On site

Make a difference every day as an Amedisys patient services coordinator

Join Amedisys-one of the largest and most trusted home health and hospice companies in the U.S.-where flexibility, purpose and growth come together to help patients heal where they feel most comfortable, at home.

Attractive pay

• $23.00 t0 $28.00/hr

What's In It For You

• Choice of PPO or HSA medical plans with free telehealth.
• Paid time off.
• Up to $1,000 in free healthcare services with Amedisys HSA plan.
• Up to $500 in wellness rewards for activities-use for spa, gym, sports, hobbies, pets and more.*
• Mental health support with up to five free counseling sessions through the Employee Assistance program.
• 401(k) with a company match.
• Family support with infertility treatment coverage*, adoption reimbursement, paid parental and family caregiver leave.
• Fleet vehicle program (restrictions apply) and mileage reimbursement.
• And more.
• Benefit eligibility can vary by position and shift status.
• Participation requires enrollment in an Amedisys medical plan.

Responsibilities

• Ensures patient assessment visits including all Oasis visits are scheduled and performed timely.
• Ensures clinicians are assigned and scheduled in most efficient geography, maximizing clinician efficiency, utilizing the lowest possible discipline, matching skill with required care, and optimizing clinician capacity.
• Works collaboratively with field clinicians to ensure all patient visits are scheduled and completed as ordered and within the care center.
• Manages calls from patients and field staff related to scheduling issues.
• Refers clinical and performance related issues to the clinical manager.
• Monitors hospitalized patients, communicating and ensuring the team follows up as necessary.
• Supports clinical manager and works collaboratively to ensure timely communication with patients, clinicians, referral sources, business development team and other office personnel.
• Runs all applicable reports and responds to work flow taking appropriate actions.
• Assists with internal or external transfer of patients between care centers and/or hospice services.
• May be responsible for maintaining supply closet with routine supplies, ensuring supplies are within expiration dates and packaged appropriately, and serve as liaison with the field for patient supply needs.
• Performs other duties as assigned.

Qualifications

• High School diploma or GED equivalent.

Preferred

• One year of scheduling experience in a healthcare environment.
• One year of administrative experience in a health care environment.

Our compensation reflects the cost of labor across several U.S. geographic markets and may vary depending on location, job-related knowledge, skills, and experience.

Amedisys is an equal opportunity employer. All qualified employees and applicants will receive consideration for employment without regard to race, color, religion, sex, age, pregnancy, marital status, national origin, citizenship status, disability, military status, sexual orientation, genetic predisposition or carrier status or any other legally protected characteristic.