Empathetic Customer Care Specialist

Domino's Pizza; Ottawa (IL); Presencial; USD 32 000 - 46 000; Tempo integral

Resumo da oferta

Domino's Pizza in Ottawa, IL is seeking a friendly Customer Service Representative to join our team. You will be the main contact for customers, processing orders and handling inquiries with care and accuracy. Ideal candidates are dependable, able to multitask in a fast-paced environment, and comfortable using basic computer systems to support smooth store operations and an excellent guest experience.

Previous retail or restaurant experience is a plus. We provide training and flexible shifts.

Qualificações

• Excellent communication with diverse customers.
• Willingness to work flexible schedules including weekends.
• Basic computer literacy for order processing; CRM familiarity preferred.
• Strong time management and multitasking abilities.

Responsabilidades

• Answer incoming customer calls and respond to inquiries promptly and professionally.
• Process customer orders accurately and efficiently.
• Handle cash transactions with integrity following procedures.
• Resolve customer issues with empathy and decisive solutions.
• Maintain a clean and organized work environment.
• Collaborate with team to ensure smooth operations.
• Perform administrative tasks to support productivity.
• Adhere to all company policies and maintain transparency.
• Multitask effectively by managing multiple requests.
• Contribute to a positive workplace culture.

Conhecimentos

Excellent communication

Customer focus

Flexibility

Reliability

CRM familiarity

Multitasking

Problem solving

Attention to detail

Team player

Active listening

Descrição da oferta de emprego

Domino's Pizza in Ottawa, IL is seeking a friendly Customer Service Representative to join our team. You will be the main contact for customers, processing orders and handling inquiries with care and accuracy. Ideal candidates are dependable, able to multitask in a fast-paced environment, and comfortable using basic computer systems to support smooth store operations and an excellent guest experience.

Previous retail or restaurant experience is a plus. We provide training and flexible shifts.