Customer Experience Specialist

Domino's Pizza; Taylorville (IL); On-site; USD 17,000 - 21,000; Full time

Job summary

Domino's Pizza in Taylorville, IL is hiring a Customer Service Representative to be the welcoming face of the store. You will assist customers, take orders, handle payments, and ensure a positive dining and pickup experience in a fast-paced environment.

You should be friendly, detail-oriented, and able to multitask while maintaining high standards of service. Weekend and holiday shifts may be required; physical stamina to stand and lift up to 25 lbs is expected.

Qualifications

• High school diploma or equivalent preferred.
• Excellent communication with friendly demeanor.
• Ability to handle cash and basic math.
• Ability to multitask in a fast-paced setting.
• Willingness to learn and adapt to procedures.

Responsibilities

• Answer incoming phone calls and take orders accurately.
• Provide friendly customer service and resolve inquiries.
• Process cash and card transactions with care.
• Maintain clean and organized work area.
• Collaborate with team during peak periods.
• Stand for extended periods and lift up to 25 lbs.
• Adapt to new procedures and technologies.
• Work various shifts including weekends/holidays if required.
• Contribute to a positive team culture.

Skills

Customer service

Communication skills

Multitasking

Time management

Teamwork

Problem solving

Attention to detail

Education

High school diploma or equivalent (preferred)

Job description

Domino's Pizza in Taylorville, IL is hiring a Customer Service Representative to be the welcoming face of the store. You will assist customers, take orders, handle payments, and ensure a positive dining and pickup experience in a fast-paced environment.

You should be friendly, detail-oriented, and able to multitask while maintaining high standards of service. Weekend and holiday shifts may be required; physical stamina to stand and lift up to 25 lbs is expected.