Customer Service & Orders Specialist

Domino's Pizza; Caseyville (IL); On-site; USD 17,000 - 21,000; Full time

Job summary

Domino's Pizza in Caseyville is seeking a Customer Service Representative to greet customers, take orders, and process payments accurately in a fast-paced environment. You will answer calls, assist with inquiries, prepare products per standards, and collaborate with teammates to ensure timely order fulfillment.

Must be reliable with good communication and basic computer skills; weekend and holiday shifts may be required. Entry-level welcome.

Qualifications

• Excellent customer service skills with a friendly and positive attitude.
• Strong communication abilities, both verbal and written.
• Basic computer skills for order processing and data entry.
• Ability to multitask and work efficiently in a fast-paced environment.
• Flexibility to work weekends, holidays, and various shifts as needed.
• Cash handling experience or ability to learn quickly.
• Team player with a willingness to support colleagues and contribute to a positive work atmosphere.
• Physical ability to stand for extended periods and lift up to 25 lbs.
• Attention to detail and ability to follow directions accurately.
• High school diploma or equivalent (preferred).
• Previous customer service experience is a plus, but not required.

Responsibilities

• Answer incoming phone calls and assist customers with their inquiries and orders.
• Process customer orders accurately and efficiently.
• Handle cash transactions and maintain proper cash handling procedures.
• Prepare products according to company standards and customer specifications.
• Provide a positive and friendly customer experience in all interactions.
• Collaborate with team members to ensure smooth operations and timely order fulfillment.
• Maintain a clean and organized work environment.
• Assist with additional tasks as needed to support overall business operations.

Skills

Customer service

Communication

Data entry

Multitasking

Cash handling

Teamwork

Physical stamina

Attention to detail

Flexibility

Education

High school diploma or equivalent (preferred)

Job description

Domino's Pizza in Caseyville is seeking a Customer Service Representative to greet customers, take orders, and process payments accurately in a fast-paced environment. You will answer calls, assist with inquiries, prepare products per standards, and collaborate with teammates to ensure timely order fulfillment.

Must be reliable with good communication and basic computer skills; weekend and holiday shifts may be required. Entry-level welcome.