Customer Care Specialist - Flexible Shifts & Team Focus

Domino's Franchise; Ottawa (IL); On-site; USD 30,000 - 40,000; Full time

Job summary

Domino's Franchise is seeking a friendly and professional Customer Service Representative in Ottawa, United States. In this role, you will answer customer calls, process orders, handle cash transactions, and resolve customer issues. Candidates should possess strong communication skills, a customer-focused mindset, and the ability to work flexible shifts. This position requires multitasking, attention to detail, and teamwork to ensure exceptional service. Join our team to provide outstanding support and satisfaction to our customers.

Qualifications

• Strong communication skills with the ability to interact professionally with customers.
• Customer-focused mindset with a friendly and positive attitude.
• Flexibility to work various shifts, including weekends and holidays.
• Ability to follow directions and adhere to company protocols.
• Basic computer proficiency for order processing and data entry.
• Excellent multitasking skills to handle multiple customer requests simultaneously.

Responsibilities

• Answer incoming customer calls and respond to inquiries in a timely manner.
• Process customer orders accurately and efficiently.
• Provide exceptional customer service, addressing concerns and resolving issues.
• Collaborate with team members to ensure smooth operations.

Skills

Strong communication skills

Customer-focused mindset

Flexibility to work various shifts

Basic computer proficiency

Excellent multitasking skills

Problem-solving abilities

Attention to detail

Team player

Job description

Domino's Franchise is seeking a friendly and professional Customer Service Representative in Ottawa, United States. In this role, you will answer customer calls, process orders, handle cash transactions, and resolve customer issues. Candidates should possess strong communication skills, a customer-focused mindset, and the ability to work flexible shifts. This position requires multitasking, attention to detail, and teamwork to ensure exceptional service. Join our team to provide outstanding support and satisfaction to our customers.