Customer Service Rep — Fast-Paced Pizza Brand with Growth

Domino's Pizza; Ottumwa (IA); Sur place; USD 21 000 - 27 000; Plein temps

Avantages offerts par ce poste

Pizza discounts

Full training

Career advancement opportunities

Résumé du poste

Domino's Pizza in Ottumwa, IA is seeking a Customer Service Representative to deliver friendly service across phone, online, and in-store channels. You will assist customers with orders, pizza customization, and menu questions, while promoting add-ons and maintaining a clean, efficient store environment.

The role emphasizes empathy, clear communication, and the ability to thrive in a fast-paced setting with flexible hours, including evenings and weekends.

Qualifications

• Team player with positive attitude and punctuality.
• Friendly, talkative and comfortable engaging customers.
• Able to work in a fast-paced environment.
• Excellent verbal communication with customers and coworkers.
• Flexible to work evenings, weekends, and holidays.
• Minimum age 16 years.

Responsabilités

• Provide friendly service over the phone and in-person.
• Assist with ordering, pizza customization, and menu questions.
• Upsell menu items and promotions to boost satisfaction.
• Handle inquiries and resolve complaints with empathy.
• Enter orders accurately and process payments.
• Keep store clean and organized.

Connaissances

Teamwork

Friendly demeanor

Communication

Flexible schedule

Customer service

In-person communication

Description du poste

Domino's Pizza in Ottumwa, IA is seeking a Customer Service Representative to deliver friendly service across phone, online, and in-store channels. You will assist customers with orders, pizza customization, and menu questions, while promoting add-ons and maintaining a clean, efficient store environment.

The role emphasizes empathy, clear communication, and the ability to thrive in a fast-paced setting with flexible hours, including evenings and weekends.