Customer Experience Specialist

Domino's Pizza; O’Fallon (MO); On-site; USD 19,000 - 23,000; Full time

Job summary

Domino's Pizza in O'Fallon, MO seeks a Customer Service Representative to join our frontline team. You will handle inquiries, take orders, and process cash and card transactions with accuracy while delivering friendly, efficient service.

The role emphasizes teamwork, multitasking, and maintaining a clean, organized work area to support smooth operations. This position requires a detail-oriented, customer-focused professional who can thrive in a fast-paced environment and adapt to peak periods,

Qualifications

• Excellent customer service with empathetic, supportive approach.
• Strong verbal and written communication abilities.
• Able to multitask efficiently in a fast-paced environment.
• Excellent attention to detail and organizational skills.
• Basic math skills for handling cash transactions accurately.
• Active listening and patience when assisting customers.

Responsibilities

• Answer incoming calls and take orders accurately with a friendly demeanor.
• Provide outstanding customer service by addressing inquiries and resolving issues.
• Process cash and card transactions with precision.
• Prepare products according to standards and quality specifications.
• Maintain a clean, organized work environment and support team during peak times.
• Document customer interactions and feedback for continuous improvement.

Skills

Customer service

Verbal communication

Written communication

Multitasking

Attention to detail

Cash handling

Active listening

Teamwork

Resistance to stress

Job description

Domino's Pizza in O'Fallon, MO seeks a Customer Service Representative to join our frontline team. You will handle inquiries, take orders, and process cash and card transactions with accuracy while delivering friendly, efficient service.

The role emphasizes teamwork, multitasking, and maintaining a clean, organized work area to support smooth operations. This position requires a detail-oriented, customer-focused professional who can thrive in a fast-paced environment and adapt to peak periods,