Pizza Shop Customer Service & Order Specialist

Domino's Pizza; Pontiac (IL); On-site; USD 17,000 - 21,000; Part time

Job summary

Domino's Pizza in Pontiac, IL is seeking a Customer Service Representative to join our team. You will answer calls, take orders, prepare pizzas, and ensure fast, friendly service while maintaining a clean work area.

The role requires basic math, computer skills, and flexibility to work weekends and various shifts. Team collaboration and adherence to food safety standards are essential for success.

Qualifications

• Excellent communication and a friendly, professional demeanor.
• Strong customer service orientation with a positive attitude.
• Basic math skills for handling cash transactions.
• Ability to multitask in a fast-paced environment.
• Basic computer skills for order processing.
• Willingness to work weekends, holidays and various shifts.
• Strong problem-solving skills to address customer concerns.
• Team player mentality and willingness to assist coworkers.
• Attention to detail in order accuracy and food handling.
• Ability to follow directions and food safety standards.

Responsibilities

• Answer incoming phone calls and take customer orders accurately
• Prepare and make pizzas according to company standards
• Process cash and card transactions efficiently
• Deliver outstanding customer service experiences
• Maintain a clean and organized work environment
• Assist with various cleaning tasks as needed
• Lift and move items weighing up to 25 lbs.
• Collaborate with team members to ensure smooth operations
• Adapt to changing priorities and handle multiple tasks simultaneously
• Follow company policies and procedures consistently

Skills

Excellent communication

Customer service

Cash math

Multitasking

Computer basics

Flexible schedule

Problem solving

Team player

Attention to detail

Food safety

Education

High school diploma or equivalent

Job description

Domino's Pizza in Pontiac, IL is seeking a Customer Service Representative to join our team. You will answer calls, take orders, prepare pizzas, and ensure fast, friendly service while maintaining a clean work area.

The role requires basic math, computer skills, and flexibility to work weekends and various shifts. Team collaboration and adherence to food safety standards are essential for success.