Customer Service Associate — Fast-Paced Pizza Shop

Domino's; Macomb (IL); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Health insurance

401k

Pizza discounts

Job summary

Domino's in Macomb, IL is seeking a Customer Service Representative to deliver friendly service across in-store, phone, and online channels. You will help with orders, pizza customization, and answering menu questions in a fast-paced environment.

The role emphasizes empathy, accuracy, and the ability to upsell promotions while maintaining a clean, welcoming store atmosphere. Training is provided by a leading brand, with growth opportunities within the company.

Qualifications

• Ability to work in a fast-paced environment.
• Excellent communication and interpersonal skills.
• Flexible to work evenings, weekends, and/or holidays.
• At least 16 years of age.
• Team player with punctuality and a positive attitude.
• Comfortable talking to customers.

Responsibilities

• Provide friendly and attentive service to customers in person, on the phone, or online.
• Assist customers with orders, pizza customization, and menu questions.
• Upsell menu items and promotions to enhance satisfaction.
• Handle inquiries and complaints with empathy and professionalism.
• Enter orders accurately and process payments.
• Maintain cleanliness and organization within the store.

Skills

Customer service

Communication

Teamwork

Multitasking

Job description

Domino's in Macomb, IL is seeking a Customer Service Representative to deliver friendly service across in-store, phone, and online channels. You will help with orders, pizza customization, and answering menu questions in a fast-paced environment.

The role emphasizes empathy, accuracy, and the ability to upsell promotions while maintaining a clean, welcoming store atmosphere. Training is provided by a leading brand, with growth opportunities within the company.