Emerging Restaurant Leader — Assistant Manager

Dhanani Group Inc; Schaumburg (IL); Presencial; USD 21.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Scholarship Fund Program

Emergency fund

Discount program

Provider cost estimator tool

Wellness program

Pregnancy planning tool

Descripción de la vacante

Burger King in Schaumburg, IL is seeking a hands-on Restaurant Supervisor to lead team members, ensure guest satisfaction, and uphold service, food quality, and cleanliness standards.

This role focuses on developing Servant Leaders, coaching staff, managing schedules, and achieving financial goals in a fast-paced setting. Candidates must be able to work all shifts and thrive under pressure.

Formación

• Must have a high school diploma or equivalent.
• Minimum of 1-2 years supervisory experience.
• Excellent guest service skills required.
• Ability to work in a fast-paced environment.
• Ability to communicate effectively with guests and team members.
• Ability to resolve issues in compliance with Burger King standards.
• Ability to keep employees motivates, resolve conflicts, and make hard decisions.
• Available to work all shifts; open, close, weekends and holidays.

Responsabilidades

• Develop Servant Leaders-Puts your people and restaurant first-not yourself.
• Create Memorable Experiences-Creates a service experience so good the guest can-t wait to come back to Burger King.
• Administration-Maintains the balance between providing a high-quality employee and guest experience, and achieving financial goals.
• Welcomes new team members and provides them with the training needed to do their job.
• Leads inspiring team huddles that motivate and inform the team.
• Ensures team members receive ongoing training and coaching.
• Builds the capability of the shift supervisors and prepares them for their next level.
• Consistently thanks the team and celebrates success.
• Actively coaches brand service behaviors-train, observe, provide feedback and celebrate.
• Monitors Speed of Service to ensure delivery of guest expectations.
• Ensures the restaurant is welcoming and clean.
• Ensures product quality and operations standards are consistently delivered.
• Partners with the Restaurant General Manager and team to create action plans to improve guest metrics.
• Reviews sales and scheduling to ensure Quality, Service and Cleanliness (QSC) will be met.
• Ensures accuracy of daily numbers, cash handling and HACCP Logs.
• Reviews inventory efficiencies to create product orders.
• Evaluates and implements cost controls.
• Monitors people charts and production planning and makes necessary adjustments.
• Creates and monitors schedule and manages new team members on-boarding process.
• Implements action plans to address employee needs and Operational Assessments.

Conocimientos

Leadership

Guest service

Communication

Team coordination

Problem solving

Educación

High school diploma or equivalent

Descripción del empleo

Burger King in Schaumburg, IL is seeking a hands-on Restaurant Supervisor to lead team members, ensure guest satisfaction, and uphold service, food quality, and cleanliness standards.

This role focuses on developing Servant Leaders, coaching staff, managing schedules, and achieving financial goals in a fast-paced setting. Candidates must be able to work all shifts and thrive under pressure.