Restaurant Assistant Manager: Lead Teams & Guest Experience

Dhanani Group Inc; Chicago (IL); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Scholarship Fund Program

Emergency fund

Discount program

Provider finder/cost estimation tool

Wellness program

Pregnancy planning tool

Job summary

Burger King in Chicago is hiring for a supervisory role to lead restaurant operations, focus on guest satisfaction, and develop team members. You will train staff, monitor service standards, and collaborate with the management team to meet financial goals.

Ideal candidates have 1–2 years of supervisory experience, strong guest service skills, and the ability to thrive in a fast-paced environment. Shifts include weekdays, weekends and holidays.

Qualifications

• High school diploma or equivalent required.
• Minimum 1–2 years supervisory experience.
• Excellent guest service skills.
• Ability to work in a fast-paced environment.
• Effective communication with guests and team members.
• Ability to resolve issues per Burger King standards.
• Ability to motivate employees and resolve conflicts.
• Availability to work all shifts; open, close, weekends and holidays.

Responsibilities

• Develop Servant Leaders—put people and restaurant first.
• Create memorable guest experiences.
• Balance employee and guest experience with financial goals.
• Welcome new team members and train them.
• Lead inspiring team huddles and provide coaching.
• Ensure ongoing training for team members.
• Build shift supervisors' capability for next level.
• Thank the team and celebrate success.
• Coach brand service behaviors—train, observe, feedback.

Skills

Guest service

Communication

Leadership

Teamwork

Fast-paced environment

Education

High school diploma or equivalent

Job description

Burger King in Chicago is hiring for a supervisory role to lead restaurant operations, focus on guest satisfaction, and develop team members. You will train staff, monitor service standards, and collaborate with the management team to meet financial goals.

Ideal candidates have 1–2 years of supervisory experience, strong guest service skills, and the ability to thrive in a fast-paced environment. Shifts include weekdays, weekends and holidays.