Restaurant Assistant Manager: Lead Teams & Guest Experience

Dhanani Group Inc; Chicago (IL); Vor Ort; USD 42.000 - 56.000; Vollzeit

Benefits dieser Stelle

Scholarship Fund

Emergency fund

Discount program

Provider cost estimator

Wellness program

Pregnancy planning tool

Zusammenfassung

Burger King in Chicago is seeking a dedicated supervisor/shift lead to support store operations, train staff, and deliver exceptional guest experiences. You will help manage schedules, coach team members, and ensure restaurant standards for service, cleanliness, and safety.

The role requires a high school diploma or equivalent and 1–2 years of supervisory experience. Candidates must be able to work all shifts, including weekends and holidays, in a fast-paced environment.

Qualifikationen

• Must have a high school diploma or equivalent.
• Minimum of 1-2 years supervisory experience.
• Excellent guest service skills required.
• Ability to work in a fast-paced environment.
• Ability to communicate effectively with guests and team members.
• Ability to resolve issues in compliance with Burger King standards.
• Ability to keep employees motivated, resolve conflicts, and make hard decisions.
• Available to work all shifts; open, close, weekends and holidays.

Aufgaben

• Develop Servant Leaders—puts your people and restaurant first.
• Create memorable experiences with exceptional guest service.
• Maintain balance between employee guest experience and financial goals.
• Welcome new team members and provide training.
• Lead inspiring team huddles and coaching sessions.
• Ensure ongoing training and coaching for team members.
• Build shift supervisor capability and prepare for next level.
• Review daily numbers, cash handling and HACCP logs.
• Monitor inventory and costs; adjust as needed.
• Create and monitor schedules and onboarding.
• Address employee needs and operational assessments.

Kenntnisse

Team leadership

Guest service

Communication

Training and coaching

Ausbildung

High school diploma or equivalent

Tools

HACCP knowledge

Jobbeschreibung

Burger King in Chicago is seeking a dedicated supervisor/shift lead to support store operations, train staff, and deliver exceptional guest experiences. You will help manage schedules, coach team members, and ensure restaurant standards for service, cleanliness, and safety.

The role requires a high school diploma or equivalent and 1–2 years of supervisory experience. Candidates must be able to work all shifts, including weekends and holidays, in a fast-paced environment.