Emergency Vet Client Services Specialist (Part-Time)

VCA Animal Hospitals, Inc; Greenfield (WI); In loco; USD 17.000 - 22.000; Part-time

Vantaggi offerti da questo lavoro

Competitive wages

Pet discounts

401(k) plan

Health programs

Descrizione del lavoro

VCA Milwaukee Emergency Center for Animals is seeking a Client Service Representative for a part-time role in a fast-paced emergency setting. The incumbent will be the face of the hospital, greeting clients and pets, handling inquiries, and processing payments with accuracy and courtesy.

The position emphasizes reliability, strong communication, and the ability to learn and grow within a busy emergency practice.

Competenze

• Excellent written and verbal communication skills.
• Superior customer service abilities.
• Proficient with computers and a multi-line phone system.
• Reliable and dependable attendance.
• Ability to handle money accurately.
• Sound decision making and multitasking.
• Ability to remain calm under pressure.

Mansioni

• Greet clients and their pets as they enter the hospital.
• Answer incoming phone calls and direct communications appropriately.
• Maintain client and patient records.
• Handle client concerns per established guidelines.
• Complete payment transactions for veterinary services.

Conoscenze

Communication skills

Customer service

Computer skills

Attendance reliability

Cash handling

Decision making

Multitasking

Stress management

Strumenti

Multi-line phone system

Descrizione del lavoro

VCA Milwaukee Emergency Center for Animals is seeking a Client Service Representative for a part-time role in a fast-paced emergency setting. The incumbent will be the face of the hospital, greeting clients and pets, handling inquiries, and processing payments with accuracy and courtesy.

The position emphasizes reliability, strong communication, and the ability to learn and grow within a busy emergency practice.