Part-Time Emergency Veterinary Client Specialist

Pet Services of Washington, P.S.; Greenfield (WI); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Generous pet care and product discount

401(k) plan with company match

Health and wellbeing programs

Job summary

VCA Milwaukee Emergency Center for Animals is seeking an enthusiastic Client Service Representative to join our one-of-a-kind emergency practice. You will be the face of the hospital, greeting clients and their pets, answering calls, and directing communications while maintaining records and handling payments.

The role is part-time with 20–30 hours per week, morning shift 6:00am–4:00pm, and requires work on a minimum of two weekends per month with rotating holidays.

Qualifications

• Excellent written and verbal communication.
• Superior customer service abilities.
• Proficient in use of computers and multi-line phone system.
• Reliable and dependable attendance.
• Ability to handle money accurately and honestly.
• Sound decision making and multi-tasking skills.
• Ability to remain calm under pressure or in stressful circumstances.

Responsibilities

• Greet clients and their pets as they enter the hospital.
• Answer incoming phone calls and direct communications appropriately.
• Maintain client and patient records.
• Handle client concerns according to established guidelines.
• Complete payment transactions for veterinary services.

Skills

Customer service

Communication

Phone system

Cash handling

Dependable attendance

Multi-tasking

Calm under pressure

Job description

VCA Milwaukee Emergency Center for Animals is seeking an enthusiastic Client Service Representative to join our one-of-a-kind emergency practice. You will be the face of the hospital, greeting clients and their pets, answering calls, and directing communications while maintaining records and handling payments.

The role is part-time with 20–30 hours per week, morning shift 6:00am–4:00pm, and requires work on a minimum of two weekends per month with rotating holidays.