Emergency Telecommunicator Supervisor

GovernmentJobs.com — Kootenai County ID; Idaho; On-site; USD 52,000 - 76,000; Full time

Job summary

Laramie County Combined Communications Center is seeking a dispatcher coordinator to oversee daily dispatch operations and support emergency response activities. You will coordinate resources, monitor incident progression, and communicate with responders to ensure effective coverage.

The role requires knowledge of dispatch processes and standards, with strong collaboration across agencies to optimize outcomes during emergencies.

Qualifications

• Knowledge of dispatch services, activities, and processes.
• Knowledge of dispatch technology and tools.
• Knowledge of emergency response standards and protocol.
• Knowledge of law enforcement, fire suppression, and emergency medical technology, terminology, and practices.
• Knowledge of supervisory principles, practices, and methods.
• Ability to coordinate dispatch and emergency response services.
• Ability to determine appropriate level of crew/staff to dispatch.
• Ability to liaise with internal and external parties.
• Ability to instruct officers and citizens as needed.

Responsibilities

• Coordinate and participate in daily dispatch operations for the center.
• Assist in determining deployment levels for emergencies.
• Liaise with internal and external parties to ensure coordinated response.

Skills

Dispatch knowledge

Dispatch technology

Emergency response standards

Law enforcement/EMS terminology

Supervisory principles

Interagency coordination

Instruction to officers/citizens

Interagency liaison

Job description

Under general supervision, coordinates and participates in the day to day dispatch operations and activities for Laramie County Combined Communications Center.

Knowledge and Skills

• Knowledge of dispatch services, activities and processes.
• Knowledge of dispatch technology and tools.
• Knowledge of emergency response standards and protocol.
• Knowledge of law enforcement, fire suppression, and emergency medical technology, terminology, and practices.
• Knowledge of supervisory principles, practices, and methods.

• Skill in coordinating dispatch/emergency response services.
• Skill in determining the appropriate level of emergency crew and law enforcement staff to dispatch.
• Skill in providing necessary instruction or information pertinent to officer and citizen well being.
• Skill in liaising with relevant internal and external parties in relation to