Emergency Roadside Dispatcher — Flexible, Fast-Paced Role

AppleOne Employment Services; New York (NY); On-site; USD 25,000 - 39,000; Full time

Job summary

AppleOne is seeking an Emergency Roadside Service (ERS) Dispatcher to coordinate fleet vehicles and contracted providers ensuring timely roadside assistance. You will monitor incidents, assign resources, and communicate with members to provide accurate ETAs.

The role requires clear, customer-focused communication and sound judgement in a fast-paced setting. Shifts cover mornings, evenings, weekends, with overtime as needed, within a supportive team environment.

Responsibilities

• Coordinate fleet vehicles and contracted providers to deliver timely roadside assistance.
• Ensure members receive prompt roadside services using sound judgement and clear communication.
• Support a fast-paced environment with flexible shifts and OT as needed.

Job description

AppleOne is seeking an Emergency Roadside Service (ERS) Dispatcher to coordinate fleet vehicles and contracted providers ensuring timely roadside assistance. You will monitor incidents, assign resources, and communicate with members to provide accurate ETAs.

The role requires clear, customer-focused communication and sound judgement in a fast-paced setting. Shifts cover mornings, evenings, weekends, with overtime as needed, within a supportive team environment.