Emergency Roadside Dispatcher — 24/7 Fast-Paced Support

acg; West Columbia (SC); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

401k with employer match

Paid Time Off (PTO)

$250 Quarterly Perfect Attendance bonus

Tuition assistance program

Job summary

AAA The Auto Club Group is seeking a Fleet Dispatcher in West Columbia, South Carolina. In this role, you'll be responsible for managing emergency roadside assistance calls and coordinating service with personnel while providing excellent customer service.

This position requires strong navigation skills and effective communication. The starting hourly rate is $16.86 with opportunities for overtime and various employee benefits, including medical and dental coverage.

Qualifications

• Ability to accurately navigate through computer systems.
• Experience resolving customer issues effectively.
• Capable of performing basic mathematical calculations.

Responsibilities

• Dispatch calls for emergency roadside assistance.
• Monitor and resolve service issues as necessary.
• Accept payments and manage service requests.

Skills

Effective communication

Geographic navigation

Mathematical calculations

Customer service experience

Education

High school diploma or equivalent (GED)

Job description

AAA The Auto Club Group is seeking a Fleet Dispatcher in West Columbia, South Carolina. In this role, you'll be responsible for managing emergency roadside assistance calls and coordinating service with personnel while providing excellent customer service.

This position requires strong navigation skills and effective communication. The starting hourly rate is $16.86 with opportunities for overtime and various employee benefits, including medical and dental coverage.