Emergency Restoration Technician: Water, Fire & Mold

ServiceMaster by Rice; Ames (IA); On-site; USD 42,000 - 56,000; Full time

Job summary

ServiceMaster by Rice in Ames, IA is seeking a Technician to provide emergency restoration and cleaning services at residential and commercial sites. The technician specializes in water and/or fire restoration, mold remediation, or carpet cleaning and reports to Crew Chief or Area Manager.

You will perform tasks on projects, maintain equipment, and communicate status to customers, with weekend/on-call shifts. A valid driver's license and willingness to work in demanding conditions are required.

Qualifications

• Knowledge in water and fire restoration, mold remediation, and carpet and general cleaning techniques.
• Excellent communication and organizational skills.
• Basic understanding of Excel to enter inventory data.
• Valid driver’s license.

Responsibilities

• Restoration/remediation and cleaning of sites.
• Performs water/fire/smoke restoration, mold remediation, cleaning of personal property, carpet cleaning, and general cleaning as directed by Crew Chief/Manager.
• Duties may include water extraction, pack-out of contents, removing/disposing of non-salvageable materials, light demolition and construction, deodorizing space and contents, treatment of surfaces, carpet cleaning and general cleaning.
• Properly sets up and removes air movers and/or dehumidifiers and monitors water losses.
• Ensures equipment, supplies, and tools are properly handled, maintained, and stored. Returns all equipment and tools at completion of job.
• Taking inventory of personal property received, cleaned, and returned to customer site.
• Maybe assigned as a designated driver of company vehicles.
• Adheres to all safety rules and precautions to ensure employee and customer safety.
• Meets and exceeds customer expectations and completes projects on time.
• Answers customer questions and addresses concerns.
• Maintains communication and provides project status to customer throughout the project.
• Escalates unresolved customer issues/problems or property damage to their Supervisor for resolution.

Skills

Water/fire restoration

Mold remediation

Carpet cleaning

Excel basics

Communication skills

Sketch measurements

Driver's license

Organizational skills

Job description

ServiceMaster by Rice in Ames, IA is seeking a Technician to provide emergency restoration and cleaning services at residential and commercial sites. The technician specializes in water and/or fire restoration, mold remediation, or carpet cleaning and reports to Crew Chief or Area Manager.

You will perform tasks on projects, maintain equipment, and communicate status to customers, with weekend/on-call shifts. A valid driver's license and willingness to work in demanding conditions are required.