Emergency Mitigation Lead Technician

Fortify Companies; Rockville (MD); Vor Ort; USD 25.000 - 36.000; Vollzeit

Benefits dieser Stelle

Competitive hourly pay based on经验

Health, dental, and vision coverage

401(k) with company match

Generous PTO and 9 paid holidays

Company vehicle (role dependent)

Technology stipend (monthly)

Branded gear and materials

Ongoing training and certification

Zusammenfassung

Insurcomm Restoration, part of Fortify Companies, is hiring a Mitigation Technician in Rockville, MD. You will provide emergency restoration services for fire, water, mold, sewer, and storm damage, stabilizing properties and delivering professional service during stressful situations.

Join a team that values safety, urgency, and a service-focused mindset, with opportunities for growth and ongoing training in a PE-backed company expanding across markets.

Qualifikationen

• Willingness to obtain IICRC certification
• Proficiency with hand and power tools
• Ability to lift up to 50 lbs and perform physical labor
• Strong communication, listening, and interpersonal skills
• Strong social awareness and customer service mindset
• Acceptable driving record
• Reliable attendance and punctuality
• Ability to navigate Microsoft Teams and complete onsite documentation using a smartphone and PSA/Encircle/Docusketch
• Team-oriented mindset with a positive, solution-focused attitude
• Must wear PPE including respirator as required

Aufgaben

• Respond to emergency mitigation calls and assess property damage
• Perform water extraction, structural drying, and mitigation per IICRC standards
• Remove and dispose of damaged materials safely
• Decontaminate, clean, and deodorize interior spaces
• Collaborate with Contents Division to clean, pack, and store salvageable items
• Document job progress with photos and notes using PSA and other software
• Communicate clearly with clients with empathy and respect
• Maintain a clean, organized and safe job site
• Set up, operate, clean and store tools and equipment
• Follow warehouse and vehicle protocols and document consumables
• Work with project managers and crew chiefs to complete projects

Kenntnisse

Strong communication

Customer service mindset

Team mindset

Reliable attendance

Interpersonal skills

Ausbildung

IICRC Certification (Willingness to obtain)

WRT Certification (Preferred)

Tools

Microsoft Teams

PSA

Encircle

Docusketch

Jobbeschreibung

Insurcomm Restoration, part of Fortify Companies, is hiring a Mitigation Technician in Rockville, MD. You will provide emergency restoration services for fire, water, mold, sewer, and storm damage, stabilizing properties and delivering professional service during stressful situations.

Join a team that values safety, urgency, and a service-focused mindset, with opportunities for growth and ongoing training in a PE-backed company expanding across markets.