Emergency Mitigation Crew Lead

Fortify Companies; Stow (OH); On-site; USD 37,000 - 45,000; Full time

Benefits offered by this job

Company vehicle

401(k) with match

Paid time off (PTO) and holidays

Health, dental, and vision coverage

Technology stipend

Job summary

Fortify Companies’ Insurcomm Restoration unit seeks a Lead Mitigation Technician (Crew Chief Level) to command emergency restoration projects for fire, water, mold, and storm events. You will lead the crew, enforce safety, and ensure efficient, standards-compliant execution.

You’ll collaborate across teams, document progress, and mentor junior technicians while maintaining a high standard of client service and professionalism in a fast-paced environment.

Qualifications

• IICRC WRT certification required or willingness to obtain immediately.
• Prior experience in restoration, mitigation, or construction.
• Demonstrated ability to lead a crew and manage job site workflow.
• Proficiency with hand and power tools.

Responsibilities

• Lead and supervise mitigation crews on residential and commercial job sites.
• Respond to emergency mitigation calls and assess property damage.
• Perform and oversee water extraction, drying, and mitigation services per IICRC standards.
• Develop drying plans and monitor progress to meet moisture goals.
• Remove and dispose of damaged building materials safely and efficiently.
• Decontaminate, clean, and deodorize affected spaces.
• Document job progress using PSA and other software.

Skills

Leadership

Communication

Team management

Safety awareness

Customer service mindset

Education

IICRC WRT certification

AMRT certification

Tools

PSA

Encircle

Docusketch

Microsoft Teams

Job description

Fortify Companies’ Insurcomm Restoration unit seeks a Lead Mitigation Technician (Crew Chief Level) to command emergency restoration projects for fire, water, mold, and storm events. You will lead the crew, enforce safety, and ensure efficient, standards-compliant execution.

You’ll collaborate across teams, document progress, and mentor junior technicians while maintaining a high standard of client service and professionalism in a fast-paced environment.